We cover an extensive line of products and services with a vast series of options- one to suit your needs. Oftentimes, our customer support staff and technicians receive inquiries pertaining to the best solutions and recommendations. As all situations are unique in nature, commercial and residential needs tend to fulfill certain criteria that may be covered in our FAQ list. If you do not find your answers here, feel free to call our customer service hotline at 888.694.5767.

Q: What if my tenants aren't able to be home during business hours for any intercom repairs? 
A: Our team will work around your needs. We offer evening and weekend service for those situations.

Q: Can I use my pre-existing wiring for a new installation? 
A: We will examine the condition of your current wiring. 90% of the time it will be reusable

Q: What is the difference between a telephone access system and an intercom system? 
A: A telephone access system works off your existing telephones in your house without a technician needing access to any of the apartments in the building, and requires less maintenance.

Q: Can I view my camera system through the Internet?
A: All new DVR's can be networked via the Internet.

Q: Are there security systems to fit my needs and budget?
A: We will review different products and product lines, with you, to customize your needs and budget.

Q: Does a technician have to come out to the premises for problems with my DVR?
A: Many DVR issues can be handled through step-by-step tech support over the phone